At resQ Coffees, your privacy and safety are our top priorities. We are committed to protecting the personal information you share with us and ensuring that your data is handled securely and responsibly. This Privacy & Safety policy outlines how we collect, use, store, and protect your information. By visiting our website and making a purchase, you agree to the practices described in this policy.

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Information We Collect

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• Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, billing address, and phone number.

• Payment Information: We use third-party banking services to process payments. When you make a purchase, your payment information, including credit card details, is securely processed and verified through our payment gateway provider. We do not store your payment information on our servers.

• Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of your visit. This data helps us understand how you use our website and improve your experience.

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How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including shipping, handling returns, and providing customer support.

• Communication:After completing a purchase, we may contact you via email to confirm your order, provide shipping updates, and request feedback. We may also send promotional emails and newsletters if you have opted in to receive them. You can unsubscribe from these communications at any time

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Changes to This Policy

We may update this Privacy & Safety policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

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Thank you for trusting resQ Coffees with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.